Privacy Policy

Innoira Consulting Services ("Innoira", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at innoira.com, use our services, or interact with us in any way.

By accessing or using our website and services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the site.

We may collect the following types of information:

Personal Information You Provide:Name, email address, phone number, and company name when you fill out contact forms or subscribe to our newsletterJob title and business information when you engage with our servicesCommunications you send us, including support requests and inquiries

Information Collected Automatically:IP address, browser type, operating system, and device informationPages visited, time spent on pages, and referring URLsCookies and similar tracking technologies (see Section 6)

Information from Third Parties:Business contact information from professional networks or lead generation platformsAnalytics data from partners such as Google Analytics

We use the information we collect for the following purposes:

Service Delivery: To provide, operate, and maintain our AI automation consulting and technology servicesCommunication: To respond to inquiries, send service updates, and provide customer supportMarketing: To send newsletters, thought leadership content, and promotional materials — only with your consentAnalytics: To understand how visitors use our website and improve our content and servicesLegal Compliance: To comply with applicable laws, regulations, and legal processesSecurity: To detect, prevent, and address technical issues, fraud, or unauthorized access

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

For users in the European Economic Area (EEA) and United Kingdom, we process your personal data under the following legal bases:

Contractual Necessity: Processing required to deliver services you have requestedLegitimate Interests: Processing for our business operations, analytics, and security, where not overridden by your rightsConsent: Processing for marketing communications, which you may withdraw at any timeLegal Obligation: Processing required to comply with applicable law

We may share your information with:

Service Providers: Third-party vendors who assist us in operating our website and delivering services (e.g., cloud hosting, email platforms, CRM tools). These providers are contractually bound to protect your data.

Business Partners: With your consent, we may share information with trusted partners to offer joint services or events.

Legal Requirements: We may disclose your information if required by law, court order, or governmental authority, or to protect the rights, property, or safety of Innoira, our clients, or the public.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not share personal data with third parties for advertising or profiling purposes.

We use cookies and similar tracking technologies to enhance your experience on our website.

Types of Cookies We Use:Essential Cookies: Necessary for the website to function properlyAnalytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)Marketing Cookies: Used to track visits and measure campaign effectiveness — only with your consent

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality. For more information, refer to our Cookie Settings or your browser's help documentation.

We retain your personal information for as long as necessary to:

Fulfill the purposes described in this Privacy PolicyComply with legal, accounting, or reporting obligationsResolve disputes and enforce our agreements

When personal data is no longer required, we securely delete or anonymize it. Contact and inquiry data is typically retained for up to 3 years unless an ongoing business relationship exists.

Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about youCorrection: Request correction of inaccurate or incomplete dataDeletion: Request erasure of your personal data, subject to legal obligationsRestriction: Request that we limit processing of your dataPortability: Receive your data in a structured, machine-readable formatObjection: Object to processing based on legitimate interests or for direct marketingWithdraw Consent: Withdraw consent for any processing based on consent, at any time

To exercise any of these rights, please contact us at privacy@innoira.com. We will respond within 30 days.

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:

SSL/TLS encryption for data in transitAccess controls and authentication requirementsRegular security assessments and monitoringEmployee training on data protection practices

While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Innoira operates globally with offices in Dubai, UAE and Hyderabad, India. Your information may be transferred to and processed in countries outside your country of residence, including countries that may not provide the same level of data protection as your home country.

Where we transfer data internationally, we implement appropriate safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission, or rely on adequacy decisions where applicable.

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us and we will take steps to delete such information promptly.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Innoira Technology ConsultingEmail: privacy@innoira.comPhone (UAE): +971 50 716 4929Phone (India): +91 900 001 2536

UAE Office:A2, IFZA, Dubai Silicon Oasis, Dubai, UAE

India Office:Kapil Kavuri Hub, Financial District, Hyderabad, India