Cookie Policy
This policy explains how Innoira uses cookies and similar tracking technologies on innoira.com, and how you can manage your preferences.
1. What Are Cookies?
Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work efficiently, remember your preferences, and provide information to website owners.
Cookies may be set by the website you are visiting ("first-party cookies") or by third-party services operating on that site ("third-party cookies"). They can be session cookies — temporary files that expire when you close your browser — or persistent cookies that remain on your device for a set period.
2. How We Use Cookies
Innoira uses cookies and similar tracking technologies for the following purposes:
- To ensure our website functions correctly and securely
- To remember your preferences and settings across visits
- To understand how visitors use our website and identify areas for improvement
- To measure the effectiveness of our marketing campaigns
- To provide relevant content and personalised experiences
- To enable third-party tools and integrations (e.g. analytics, live chat, CRM)
3. Types of Cookies We Use
The table below summarises the categories of cookies used on innoira.com, their purpose, typical duration, and whether you can opt out.
Required for the website to function. Enables navigation, form submission, and session management.
Tracks how visitors use the site (pages visited, time spent, errors). Used via Google Analytics.
Remembers your preferences (language, region, UI settings) to personalise your experience.
Tracks visits across sites to measure campaign effectiveness and deliver relevant content.
Set by embedded tools (e.g. LinkedIn, HubSpot). Governed by the third party's own privacy policy.
| Cookie Type | Purpose | Duration | Can Opt Out? |
|---|---|---|---|
| Essential / Strictly Necessary | Required for the website to function. Enables navigation, form submission, and session management. | Session / Persistent | No — required for site operation |
| Performance / Analytics | Tracks how visitors use the site (pages visited, time spent, errors). Used via Google Analytics. | Up to 2 years | Yes — via browser or consent tool |
| Functional | Remembers your preferences (language, region, UI settings) to personalise your experience. | Up to 1 year | Yes — limited impact on experience |
| Marketing / Targeting | Tracks visits across sites to measure campaign effectiveness and deliver relevant content. | Up to 2 years | Yes — via consent withdrawal |
| Third-Party | Set by embedded tools (e.g. LinkedIn, HubSpot). Governed by the third party's own privacy policy. | Varies | Yes — refer to third-party settings |
4. Specific Cookies in Use
Google Analytics
We use Google Analytics to collect anonymised data about how visitors use our website. It sets the following cookies:
- Distinguishes users. Duration: 2 years
- Distinguishes users. Duration: 24 hours
- Throttles request rate. Duration: 1 minute
Session & Security Cookies
These cookies are essential for the website to operate securely. They manage user sessions, prevent cross-site request forgery (CSRF), and maintain form state. These cannot be disabled without affecting site functionality.
Preference Cookies
These cookies remember choices you make on the website such as your cookie consent status, language preference, and UI layout.
Marketing & Retargeting Cookies
If enabled, we may use pixels from platforms such as LinkedIn, Meta, or Google Ads to measure the performance of our advertising campaigns. These are only activated with your explicit consent.
5. Third-Party Cookies
Some cookies on our site are placed by third-party service providers. We do not control these cookies please refer to the respective privacy policies of these providers:
- Google LLC Analytics and advertising
- LinkedIn Corporation Insight Tag for B2B audience analytics
- HubSpot Inc. CRM and marketing automation
- Cloudflare Inc. Security and performance optimisation
6. Cookie Consent
When you first visit innoira.com, you will be presented with a cookie consent notice. By clicking "Accept All", you consent to the use of all cookie categories described in this policy. You may also choose "Manage Preferences" to selectively enable or disable non-essential cookies.
Your consent is:
- Freely given You are not required to accept non-essential cookies to use the site
- Specific You can accept or reject individual cookie categories
- Informed This policy provides full transparency on what each cookie does
- Withdrawable You can change your preferences at any time (see Section 7)
We record the date and version of your consent. Your consent is valid for 12 months, after which we may ask you to reconfirm your preferences.
7. Managing Your Cookie Preferences
Via Your Browser
Most web browsers allow you to control cookies through their settings:
- Google Chrome: Settings > Privacy and Security > Cookies and other site data
- Mozilla Firefox: Options > Privacy & Security > Cookies and Site Data
- Apple Safari: Preferences > Privacy > Manage Website Data
- Microsoft Edge: Settings > Cookies and Site Permissions
Industry Opt-Out Tools
You may also use these opt-out tools:
- Google Analytics Opt-Out: tools.google.com/dlpage/gaoptout
- Network Advertising Initiative: optout.networkadvertising.org
- Digital Advertising Alliance: optout.aboutads.info
Please note that opting out of certain cookies may affect the functionality of our website and the quality of your experience.
8. Do Not Track (DNT) Signals
Some browsers offer a "Do Not Track" (DNT) setting. Currently, there is no universally agreed standard for how websites should respond to DNT signals. Our website does not alter its behaviour in response to DNT signals, but we respect your right to manage preferences through the tools in Section 7.
9. Cookie Data and International Transfers
Some cookies we use may result in data being transferred to countries outside the EEA or UAE. For example, Google Analytics data is processed by Google LLC in the United States. Where such transfers occur, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs).
10. Cookie Data Retention
- Session cookies Deleted automatically when you close your browser
- Persistent cookies Retained for the duration specified in Section 3 (typically 24 hours to 2 years)
- Analytics data Aggregated and anonymised data may be retained for up to 26 months in Google Analytics
11. Updates to This Cookie Policy
We may update this Cookie Policy from time to time as our use of cookies changes or in response to changes in applicable laws. We will post the updated policy on this page with a revised Last Updated date. For significant changes, we may re-request your consent via our cookie consent tool when you next visit the site.
12. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
- Email: privacy@innoira.com
- Phone (UAE): +971 50 716 4929
- Phone (India): +91 900 001 2536
- UAE Office: A2, IFZA, Dubai Silicon Oasis, Dubai, UAE
- India Office: Kapil Kavuri Hub, Financial District, Hyderabad, India
Questions about our cookie practices? Contact our team or email privacy@innoira.com