Case Study
Overview
This process involves verifying and releasing local and foreign guarantee transactions completed by makers, ensuring all details are updated accurately, checking charges and commission calculations, verifying AML/compliance checks, generating monthly reports, and verifying MT760 completion.
BUSINESS CHALLENGES
- Difficulties verifying the authenticity and accuracy of foreign documents due to language and cultural barriers.
- Compliance with complex international regulations is difficult and resource-intensive to maintain consistently.
- Limited resources and expertise to handle the complexity and volume of foreign guarantee requests at scale.
SOLUTION IMPLEMENTED
- Verified and released all local/foreign/counter guarantee transactions, automating completeness and accuracy checks of all fields.
- Automated limit availability checks, charge and commission calculations, and AML/compliance verification.
- Automated initiation of required funds transfers and tracing of pending transactions with full audit logs.
Impact Delivered
100%
Accuracy
10 min
Avg. TAT
24 hours
SLA
10,000/month
Volume